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Thank you for your purchase of
the Air Free Bicycle Tire. Our unconditional guarantee is good for
ninety days from date you receive our tires. If at any time during
that period you become unhappy with our product we will cheerfully
refund your money excluding shipping. If the tires are defective in
any way we will replace them free of charge, including shipping. You
will have to be delighted with your new tires or send them back.
We ask that should you need to
return the tires for any reason, simply email, or call us to receive
a return authorization code.
Please understand that airless tires cannot be inflated until they fit and there
really is no such thing as a standard rim. Please take your time when
choosing tires and utilize our sizing section and call us or email
us if you need help in selecting your next set of tires.
Should you have purchased our
tires and did not purchase or rent the installation tool, then we
ask that you not request a refund if you should damage the tires
while attempting to install them. Also we can not be held
responsible for improper installation of the bicycle tires or if
you damage your wheel frame should you use a tool other than the Air
Free installation tool.

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