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Thank you for your
consideration in choosing the Air Free Legacy tire. Below is
our warranty information. Our customer satisfaction guarantee
can be found here.
All Air Free Legacy tires will be warranted to be free from
defects and the quality of the tire must make you happy. The
Legacy tires will also be warranted to give you a lifetime of
trouble free riding.
This means that as long
as you own your bicycle, the Air Free Legacy tire that you
have chosen, will not dry rot, crack or otherwise fall apart.
Of course if you ride your bicycle a lot the tread will become
worn. However, your purchase will be fully warranted by Air Free for
as long as you own your bike. As with other products, a
warranty registration needs to filled out and we have made it
very easy to do. To see the warranty registration please click
here.
If you feel that your
tire has failed you in some way whether it be an accelerated
wear rate or the outside appearance of the tire is exhibiting
some flaws, you may return the tires and receive
replacement tires under these following conditions.
1. A warranty
registration must have been filled out
2. You call or email us that you wish to take advantage of our
replacement policy
3. You pay for the shipping of the new tires to you
The Air Free Money Back Guarantee
The Air Free Legacy collection has a 90 day money back
guarantee. This means that if you are not happy with the tires
after riding them you may return them for a full refund.
Airless tires cannot be
inflated until they fit and there is no such thing as a
standard rim. Please take your time when choosing tires and
utilize our sizing section.
Should you need to return a tire
All returns must have an authorization code before a tire(s)
can be considered for replacement. Please contact the Air Free
Tires, Inc., at 386 478-1861 during normal business hours
eastern time or you may request a return authorization by
using this Help Desk form
Should you have purchased our tires and did not
purchase or rent the installation tool, then we ask that you not request
a refund if you should damage the tires while attempting to
install them. Also we can not be held responsible for improper
installation of the bicycle tires or if you damage your
wheel frame should you use a tool other than the Air Free installation tool.
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